Product Description

Discover the Perfect Blend of Comfort and Convenience

Elevate your furry friend’s comfort and independence with our Multi-Purpose Dog Steps with Storage. Perfect for small dogs and cats, this versatile piece not only assists your pet in reaching their favorite spots but also serves as a convenient storage solution. With its soft flannelette and high-elastic sponge, every step promises a gentle touch to your pet’s paws, ensuring a comfortable and safe climb.

Key Features

Soft flannelette and high-elastic sponge for ultimate foot enjoyment.
Helps puppies and small dogs access beds, sofas, and other high places independently.
Dual-function design – a pet staircase and a storage box for pet essentials.
Easy assembly, convenient storage, and retractable design for space-saving.
Durable and stylish, with a maximum load capacity of about 25kg.

When and How to Use

Ideal for small to medium-sized pets, our dog stairs are perfect for daily use, especially for puppies, senior dogs, or pets with mobility issues. Use it to help your pet climb onto furniture or beds effortlessly. The built-in storage is a great place to keep pet toys, grooming tools, and treats organized and out of sight. When not in use, simply retract the stairs to free up space in your home.

What Sets Our Product Apart?

Unlike ordinary pet stairs, our Multi-Purpose Dog Steps with Storage offer a unique combination of functionality and style. The high-quality materials ensure durability and comfort, while the sleek design complements any home decor. The added storage feature makes it a practical addition to any pet owner’s home, ensuring that your pet’s necessities are always within easy reach.

Benefits at a Glance

Enhances pet’s mobility and independence.
Reduces strain on joints for aging or small pets.
Keeps pet essentials organized and handy.
Saves space with its retractable design.
Easy to assemble and clean.

Take the Step Towards Pet Comfort and Convenience

Don’t wait to make your pet’s life easier and more comfortable. Order the Multi-Purpose Dog Steps with Storage today and watch as your furry friend enjoys newfound independence and comfort, while you enjoy a clutter-free and stylish home.

Shipping & Delivery

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	5-20 Business days
Canada, Europe	5-20 Business days
Australia, New Zealand	5-20 Business days
Central & South America	5-25 Business days
Asia	5-20 Business days
Africa	5-25 Business days

*This doesn’t include our 1-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of orfixa.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of orfixa.com.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns